Refund policy
Returns & Refunds
We want your ANYKING display to work well with your setup. If it is not the right fit, you may request a return within 30 days of delivery, subject to the conditions below.
This policy applies to purchases made directly from the ANYKING online store. For purchases through Amazon, Walmart, or another retailer, please follow that retailer’s return process.
Return Eligibility
You may open and reasonably test your ANYKING product to check its functionality and compatibility. Opening the packaging or carrying out reasonable setup tests will not, by itself, make your purchase ineligible for return.
To qualify for a return:
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Submit your return request within 30 days of delivery.
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Return the product without damage caused by misuse, accidents, or unauthorized modifications.
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Include all supplied accessories, cables, adapters, stands, and any carrying case or other items included with your purchase.
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Pack the product securely to protect the screens and other components during shipping.
Please use the original packaging whenever possible. If it is unavailable, contact us for packing guidance before shipping your return.
How to Start a Return
Email service@anyking.com with:
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Your order number.
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Your ANYKING product model.
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The reason for your return.
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Photos or a short video showing the issue, if the product is damaged, defective, or incorrect.
Our support team will review your request and provide return instructions, including the correct return address and any applicable shipping arrangements.
Please contact us before sending your product back and follow the instructions provided.
Return Shipping Costs
Change-of-mind returns: If you decide the product is not right for you and it is otherwise functioning as described, you are responsible for return shipping costs.
Defective, damaged, or incorrect items: ANYKING will cover the return shipping costs for confirmed product defects, damage present upon delivery, or items sent incorrectly. Please contact us so we can arrange the appropriate return method.
Damages and Issues
Please inspect your order upon arrival. If your product is defective, damaged, or different from what you ordered, contact service@anyking.com as soon as possible.
Keep the product, accessories, and packaging while we review the issue. Our team will help arrange an appropriate return, replacement, or refund.
Return Fees and Deductions
We do not charge a standard restocking or return processing fee for returns that meet this policy.
If a returned product has missing accessories or damage caused by handling beyond reasonable inspection and testing, we may apply a reasonable deduction reflecting the missing items or reduced value. We will explain the reason and amount before processing your refund.
We will not deduct an amount for a confirmed defect or delivery damage that is the reason for your return.
Refunds
Within 5–7 business days after receiving your return, we will inspect the product, notify you of the outcome, and initiate any approved refund.
Refunds will be issued to your original payment method and reflect the amount paid for the returned items, less any applicable deductions explained to you.
Your bank or payment provider may require additional time to post the refund. If your refund has not arrived within its expected processing period, please contact us.
Exchanges
If you would like to exchange your product for another ANYKING model, contact us before returning it. We will explain the available options and any price difference or shipping costs before you proceed.
Order Cancellations
Please contact us as soon as possible if you wish to cancel an order. We will try to stop shipment, but cancellation cannot be guaranteed once fulfillment has begun. If the order has already shipped, the return process above will apply.
Your Consumer Rights
This policy does not limit any rights or remedies available to you under applicable consumer protection laws.
Contact Us
For return requests, refunds, exchanges, cancellations, or help with a damaged or defective product, email: